Returns & personalization
Eligible ready-made, non-personalized items can be returned in accordance with our Refund Policy. Personalized and custom-made items may be excluded from the statutory right of withdrawal where the legal exception for goods made to customer specifications applies. Your statutory rights for defective, damaged or incorrect items remain unaffected.
Shipping & processing
Ready-made items are generally prepared within 1–3 business days. Handmade and personalized items generally require 5–10 business days before dispatch unless a different production time is stated on the product page. Delivery times depend on the destination and shipping method shown at checkout.
Handmade & production
Hansima combines handmade production with carefully selected materials and components. Personalized pieces are prepared individually for each order. The exact material, finish and production method stated on the individual product page apply to that item.
Complete your jewelry with the necklace style that fits you best. These chains and cords are sold as finished standalone products and can be ordered without any pendant or personalization.
Available styles:
- Core Cord – lightweight and comfortable for everyday wear
- Stainless Steel Silver – classic silver-tone chain
- Stainless Steel Gold – warm gold-tone chain
- Genuine Leather with Sterling Silver Connections – premium leather with 925 sterling silver connection elements
- 925 Sterling Silver – premium real sterling silver chain
Lengths: Core Cord and stainless steel styles are approximately 40–45 cm adjustable. The 925 Sterling Silver chain is 40 cm fixed length.
Perfect as a replacement chain, an additional necklace option, or to wear on its own.